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General

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1. How can I pay my bill online?

You can pay the following bills online:

• Pay your court fines
• Pay your utility bill

2. Where do I pay my Hotel Occupancy Tax?

For more information on paying the hotel occupancy tax, visit http://www.killeentexas.gov/finance

3. Where is the trash collection schedule?

Garbage collection falls under the Solid Waste department. Your neighborhood has an assigned "trash day." Garbage collection runs daily as scheduled, even on holidays. We have a transfer station where you can take your large items and any garbage you want to get rid off before your regular trash day. If you are interested in recycling, we also have a recycling center.

4. How do I report a streetlight outage?

Streetlight outages can be reported online or by calling 888-313-4747.

5. How do I report an electric outage?

Streetlight outages can be reported online or by calling 888-313-4747.

6. Where is City Hall located?

City Hall is located at:

101 N College Street
Killeen, TX 76540
Phone: 254-501-7600

7. Where do I apply for a job?

The Human Resources department is located at 718 N. 2nd Street, Building H, Suite B.

8. Where is the Golf Course?

The Golf Course is located between Skylark Field and Roy Reynolds Drive at:

1600 Stonetree Drive
Killeen, TX 76541

9. Where do I get city permits , garage sale applications and licenses?

The Permits Department issues all permits for the city. 

10. Where do I register to vote?

The County Tax Assessor-Collector is the Voter Registrar for Bell County.

11. Where are the Fire Stations in Killeen?

Killeen has 9 fire stations.

12. Where can I find the library online?

You can access our library system at the Library Portal, where you can check your account status, reserve books, or see whether a book is available at our library, and more.

13. Do you have exercise classes and sport events?

Our Parks and Recreation division hosts a number of sports events and offers a host of classes throughout the year.

14. Does the city have public transportation?

The city itself does not operate a public transportation system. Hill Country Transit District (HCTD) operates the HOP, a regional public transit system.

15. How can I contact a department to know that my inquiry, comment, complaint was received?

You can contact various city departments via our Report a Concern page. It lets you track any communication you enter on this site.

16. How do I file a property damage or injury claim against the city?

Please fill out the Notice of Claim form (PDF) and submit it with required proof to the Risk Management Division for processing.

17. How do I get a birth/death certificate or marriage license?

You can obtain copies of previously issued licenses and certificates at the state's vital records department. 

18. I want to get married, where do I get my license?

You can get information on marriage licenses from Bell County.

19. Where can I get / renew my driver's license?

The State of Texas Department of Public Safety issues driver's licenses.

20. Where can I register my vehicle?

The State of Texas Department of Transportation handles vehicle registrations.

21. I want o have a parade, block party or get a permit to assemble.

Fill out a Permit Application and return it to the City Secretary, City Hall. 

22. How do I apply for a business license?

You can apply at the Permit Department located at 101 E. Ave C.