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All dogs and cats over four months of age living in Killeen must be spayed or neutered. There are limited exceptions for competition and breeding animals.
Please refer to the Animal chapter of our City Code of Ordinances.
A microchip is a small, electronic chip that is implanted under an animal's skin that transmits an identification number to a scanner. All dogs and cats over four months of age living in Killeen must be microchipped. There are limited exceptions.
There is no limit.
No, pigs are not allowed in the city limits.
The pen must be 50 feet away from all residents except the owners.
No. Livestock including chickens and other fowl is not permitted in the city limits. (Certain agriculturally zoned property is exempted from this restriction.)
Dogs must be on a leash any time they are outside of a fenced-in yard.
Call in with the address so an officer can go and talk with the owner. If that does not help the next step is to come in to the shelter and file a written statement on the barking dog's address. You will need to put in your statement the breed and the color of the dog.
Call Animal Services, and tell them where the dog is, the color of it and whether you are able to hold the dog for animal control to pick up from your residence. If at all possible, please bring the animal to the shelter.
According to city ordinance, Chapter 6, Section 6-38 Cruelty to Animals, cruelty consist of, but is not limited to:
Call Animal Services at 254-526-4455 and give the address where it is taking place and what you saw. If you can, take a picture to document the incident.
If a cat is off the owner’s property it is a stray and can be picked up.
Call Animal Services at 254-526-4455 so a bite report can be started.
Call Animal Services at 254-526-4455 so a report can be started.
You can find local area rescues and shelters that may have your animal. Some rescues also have links on their websites where you can post a lost (or found) animal.
Have an identification tag with active phone number, rabies tag and microchip.
You can bring the deceased animal to Animal Services and they will incinerate the body for a fee. You will not be able to collect the ashes.
You have to go to Killeen Municipal Court at:
200 E Avenue DKilleen, TX 76541
You will need a photo identification, utility bill no older than 30 days showing your address and pay the adoption fee as posted at the time.
The Killeen Citizen's Police Academy is a 48 hour block of instruction designed to give the public a working knowledge of the police department. The academy was created in order to provide information to the citizens so that they may make informed judgments about police activities. This will increase awareness of the Killeen Police Department and help to dispel misconceptions that the community may have about the department.
The Killeen Police Department offers two 12 week sessions each year, a spring session and a fall session. Classes are held once a week on Monday nights from 6 to 9 p.m. The class also participates in a Range Day which is held on one Saturday from 9 a.m. to 5 p.m. during each session.
Topics covered include:
Students also have a 4-hour ride-along with a uniformed police officer.
The academy is open to anyone age 18 and over who lives in or is employed within the city limits of Killeen. Applicants must submit and undergo a criminal history check.
Students completing the 12 week instructional course may elect to join the Citizen's Police Academy Alumni Association.
As of April 7, 2020, there are at least 25 confirmed cases of COVID-19 in Killeen.
There are are multiple cases in Bell County.
Yes. Bell County has ordered residents to remain in there homes unless seeking or performing essential services (medical care, food, household necessities, reporting to work at essential businesses).
Residents are to have no social gatherings of people outside of their immediate household.
This order is effective through April 30, 2020.
The City of Killeen continues to actively monitor the COVID-19 situation. We remain engaged with federal, state and local emergency agencies to evaluate risks, obtain resources and plan response. The situation is changing rapidly, and we are adjusting internal and external protocols for employee and public safety.
The City of Killeen is taking all advisories about COVID-19 very seriously and has initiated a number of changes meant to limit virus exposure for employees and the public we serve.
We have closed City of Killeen business offices to the public.
All City of Killeen business offices are now closed to the public. Services may be obtained by phone, email or web as available on this website.
Details on service changes:
Killeen Arts & Activities Center
Killeen Civic & Conference Center
Parks & Recreation
No; however, churches are encouraged to hold services via video or teleconference. If in-person services are hosted, caution should be exercised to include social distancing.
Yes. Killeen Independent School District has established the following webpage to inform the public about the impacts of COVID-19 on schools: https://www.killeenisd.org/covid19.
Bell County has published a frequently asked question webpage to add clarity to what businesses are impacted by the countywide directive. Click here to view.
State and federal water regulations have established treatment requirements for public water systems that prevent waterborne pathogens like viruses from contaminating municipal water systems. Standard treatment and disinfection processes are expected to be effective against the COVID-19 virus.
The City of Killeen Water & Sewer Division conducts thorough TCEQ required compliance monitoring to ensure the safety of your drinking water.
No. The shelter in place directive orders no social gatherings of any size with anyone other than the members of your household.
The Texas Supreme Court issued an order halting eviction proceedings statewide until April 30, 2020. At the end of the period, the chief justice can choose whether to renew the order.
There is one exception: Landlords may proceed with eviction cases only if the actions of the occupants “pose an imminent threat” of physical harm to the landlord, the landlord’s employees or other tenants, or if the occupants are engaging in criminal activity.
Coronavirus disease (COVID-19) is primarily a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a “novel” or new coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. Other coronaviruses cause mild disease like the common cold.
The virus that causes COVID-19 may be passed from an infected person in several ways, including:
Most patients with COVID-19 may have no or mild symptoms. Some may develop:
If you have not recently travelled to an area with confirmed COVID-19 infections, your risk of infection is extremely low. Should you develop symptoms, it is more likely you have the common cold or Influenza (flu) and you should contact your medical provider for additional guidance.
The best way to prevent infection is to take precautions to avoid exposure to this virus. These are exactly the same precautions you would take to avoid coming down with a cold or the flu.
The United States Centers for Disease Control and Prevention recommends these everyday actions to help prevent the spread of all respiratory viruses:
There is currently no vaccine to protect against COVID-19. The best way to prevent infection is to avoid exposure to the virus.
There is no specific antiviral treatment for COVID-19. People with COVID-19 infection receive supportive treatment including fluids to prevent dehydration, medicines to decrease fever or muscle aches, and sometimes oxygen therapy.
Older adults and people who have serious chronic medical conditions such as heart disease, diabetes and lung disease are at higher risk of becoming seriously ill. If you are at higher risk for serious illness from COVID-19 because of your age or because you have a serious long-term health problem, it is critically important for you to take actions to reduce your risk of becoming infected with the disease. For more information for people at risk for serious illness from COVID-19 visit https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html
If you believe you may be at risk of infection with COVID-19 and you develop symptoms, call ahead to a healthcare provider for additional guidance. Be sure to tell your healthcare professional about your recent travel or contact. Your healthcare professional may work with the county public health department and CDC to determine if you need to be tested for COVID-19.
You can pay the following bills online:
Garbage collection falls under the Solid Waste department. Your neighborhood has an assigned "trash day." Garbage collection runs daily as scheduled, even on holidays. We have a transfer station where you can take your large items and any garbage you want to get rid off before your regular trash day. If you are interested in recycling, we also have a recycling center.
Streetlight outages can be reported online or by calling 888-313-4747.
City Hall is located at:
101 N College StreetKilleen, TX 76540Phone: 254-501-7600
The Human Resources department is located at 718 N. 2nd Street, Building H, Suite B.
The Golf Course is located between Skylark Field and Roy Reynolds Drive at:
1600 Stonetree DriveKilleen, TX 76541
The Permits Department issues all permits for the city.
The County Tax Assessor-Collector is the Voter Registrar for Bell County.
Killeen has 9 fire stations.
You can access our library system at the Library Portal, where you can check your account status, reserve books, or see whether a book is available at our library, and more.
Our Parks and Recreation division hosts a number of sports events and offers a host of classes throughout the year.
The city itself does not operate a public transportation system. Hill Country Transit District (HCTD) operates the HOP, a regional public transit system.
You can contact various city departments via our Citizen Support Center page. It lets you track any communication you enter on this site.
Please fill out the Notice of Claim form (PDF) and submit it with required proof to the Risk Management Division for processing.
You can obtain copies of previously issued licenses and certificates at the state's vital records department.
You can get information on marriage licenses from Bell County.
The State of Texas Department of Public Safety issues driver's licenses.
The State of Texas Department of Transportation handles vehicle registrations.
They patrol neighborhoods and act as eyes and ears for the police department.
They are housewives, students, teachers, professionals, blue collar workers, working and retired people. The key word is people just like you!
There is an application process, a background check, 8 hours of classroom training and at least one ride-a-long with a uniformed Killeen Police Officer.
They are not vigilantes, they are not armed (concealed weapon permits and weapons are left at home!). They do not take action other than to observe and report immediately to the police department In short, they are not out to get revenge or make arrests. They are visible, effective and a deterrent to criminal activity.
Backflow occurs when water flow is reversed from its intended direction and, by way of a cross connection, is pushed or siphoned back into the drinking water system. Backflow can occur by the following mechanisms:
If a cross connection exists and backflow occurs, contaminants can be drawn back through pipes and into the drinking water system. This has the potential to pollute drinking water and create a potential health hazard. Examples:
The easiest way to avoid backflow is to eliminate cross connections between the drinking water system and contaminants. Sometimes cross connections cannot be avoided. In these cases, the installation of a backflow prevention device will stop backflow. Examples:
A backflow prevention assembly is a mechanical valve arrangement, which prevents the reversal of water flow, once it has passed through the valve. There are different types of backflow prevention assemblies for different situations and different degrees of hazard.
Anytime a connection to the water system is made, the City's Backflow Prevention Division should be contacted to determine backflow prevention requirements. The Backflow Prevention Division is open Monday through Friday, between the hours of 6:30 a.m. and 3 p.m. They can also be reached by calling 254-501-6500, ext. 4. A backflow prevention assembly may be required if you have a:
The City of Killeen requires all underground lawn sprinkler / irrigation systems to have either a pressure vacuum breaker (PVB) or a reduced pressure zone assembly (RPZ) on all new installations. If there is an old double check in place, it is acceptable as long as it passes the test, once if fails or needs repair, it must be replaced with a PVB-where applicable or an RPZ. City code prohibits any type of cross connection which could endanger the water system.
A Certified Backflow Assembly Tester is someone who has completed a state-approved, 40-hour training course in backflow prevention assembly testing and has passed a proficiency test to prove his/her knowledge. Many plumbing, fire sprinkler, and lawn irrigation companies, as well as backflow prevention testing companies, are listed in local telephone directories and provide testing services in the Killeen area. As a convenience, the City of Killeen maintains a partial list of companies offering the services of Certified Backflow Assembly Testers.
Backflow prevention assembly testing is done by private companies who set their own rates. Testing costs vary, so getting quotes from several companies is recommended.
Texas Commission on Environmental Quality, TCEQ, mandates the City of Killeen establish and maintain a cross connection control program. The City of Killeen Ordinance states the City will terminate water service should a property owner fail to comply with cross connection/backflow regulations. This includes testing and maintenance of backflow prevention assemblies.
Yes, a plumbing permit is required to install a backflow prevention assembly. Permits can be obtained Monday through Friday, between the hours of 8 a.m. and 5 p.m. through the City's Permit Department at:
100 E Avenue CKilleen, TX 76541
For permit fee information, contact the Permits Department at 254-501-7762.
The property owner, a licensed plumber, or a landscape contractor licensed to install backflow prevention devices. A plumbing permit is required.
Backflow prevention assembly installation is done by private companies who set their own rates. Installation costs vary, so getting quotes from several companies is recommended.
Backflow prevention assemblies have internal seals, springs, and moving parts that wear out. Regular testing is required to ensure backflow prevention assemblies are functioning properly and have not been bypassed. A visual check of air gap assemblies is sufficient, while mechanical assemblies must be tested with special equipment.
All backflow prevention assemblies must be tested at least annually and immediately following any repair, maintenance, or relocation. Assemblies that repeatedly fail may require more frequent testing or replacement.
It is the responsibility of the property owner to ensure the assembly is in good operating condition. A person who is state-certified in backflow assembly testing must perform the test and submit the results to the City of Killeen. If any repair work or maintenance is performed, the assembly must be retested immediately. All test results must be submitted to the City of Killeen. The Certified Tester should mail or bring the original test results to the City at:
City of KilleenWater and Sanitary Sewer Department - Attention: BPAT&CSI805 W JasperKilleen, TX 76542
Do not fill your container above the rim such that the lid will not close. A closed lid helps prevent litter, odor, and spillage when the container is lifted for dumping. If the container is overloaded, an Overloaded Container Fee of $6.50 will be charged to your monthly bill. A tag will be tied to the handle, indicating this additional fee.
To request an exchange of a container or additional containers, call the Solid Waste Division at 254-501-7785. There is a one time administrative fee of $10.50 for an exchange to a larger size container. There is no administrative fee for an exchange to a smaller container. Additional containers of any size may be acquired by paying the monthly base fee for the size of additional container(s) requested.
Your monthly garbage fee is based on the size and number of containers issued to an address. Containers are assigned to an address by serial number. This serial number is hot stamped on the container. Containers must be free of garbage and cleaned before an exchange can be made.
Place typical household garbage in the container. Examples of what not to place in the container are:
In the interest of container cleanliness, we encourage you to use plastic bags for your garbage and to periodically clean out the container with water. Do not pack trash in your container too tightly or place objects of such length that could lodge against the sides of the container, thereby preventing or impeding the emptying of your container.
The container shall be placed at the curb not earlier than 8 p.m. prior to your collection day, but no later than 7 a.m. on your scheduled collection day. Remove your container from the curb and return to storage not later than 9 p.m. on your collection day. Do not leave your container at the curb. Containers observed to be on the street at time not allowed shall be removed by city employees and placed near the front edge of the residence or near the garage area. A fee of $6.50 will be charged for this service.
Excess garbage may be placed in plastic bags only (no boxes), and placed at curbside at least four feet from your container. The vehicle operator will reload the excess bags of garbage into the container for dumping. An Excess Garbage Fee will be assessed, up to a maximum of two reloads per collection day, and this fee is $6.50 per reload. Your monthly garbage account will be billed for the extra fees.
Use services as explained under "Special Collection Services." Take the waste materials to the Transfer Station and use your one free disposal per calendar month for up to 300 pounds.
The roll-out containers are the property of the City of Killeen and must not be painted, marked, abused, mutilated, altered, or modified in any way. Abuse and damage to a container by citizens shall result in an assessment equal to the replacement cost of the container and / or time and materials involved to repair such container. Examples of abuse include, but are not limited to:
If the container is damaged or stolen, the following policy applies: