KILLEEN, Texas (Feb. 12, 2026) – The City of Killeen is announcing a scheduled payment system upgrade that will temporarily interrupt utility billing payment services as CentralSquare Technologies migrates its payment platform to a new cloud-based environment.
The migration will begin Saturday, Feb. 14, and is expected to last approximately 24 hours. During this time, online services such as click2gov, phone, and automated payment services supported by CentralSquare will be unavailable. Services are expected to resume by approximately 7 a.m. CST on Sunday, Feb. 15.
The migration is part of CentralSquare Technologies’ transition to a secure cloud environment hosted by Amazon Web Services (AWS), one of the world’s leading cloud service providers. The upgrade is designed to enhance cybersecurity protections, improve system performance, and strengthen overall service reliability.
The migration is scheduled to minimize service disruptions; however, residents with time-sensitive payments are encouraged to complete transactions before the outage or once services are restored.
Updates will be posted at killeentexas.gov and on the City of Killeen’s social media platforms. Residents are also encouraged to sign up for the City’s alert system to receive notifications directly to their email or mobile device. To register, visit killeentexas.gov/notifyme.
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About the City of Killeen
Founded in 1882, the City of Killeen combines a charming hometown feel with vibrant cultural experiences influenced by its military heritage and diverse community. With over 160,000 residents, the city is committed to providing municipal services and facilities that meet the essential health, safety, and welfare needs of its residents while also enhancing the overall quality of life. Discover what makes Killeen special at killeentexas.gov.