KILLEEN, Texas (Nov. 20, 2025) – The City of Killeen has successfully completed its planned data migration and system upgrade conducted on Wednesday, Nov. 19, between 6 p.m. and midnight.
All online services, phone and automated payment options, and applications that handle customer data—including utility billing, Click2Gov and Selectron—have been fully restored and are operating normally.
The upgrade was performed during non-peak hours to reduce service interruptions and is part of the City’s ongoing efforts to enhance system performance, strengthen data security and improve service reliability for residents.
The City thanks the community for its patience during this process. Updates and future notices will continue to be shared on the City’s website and social media pages. Residents are encouraged to sign up for the City’s alert system to receive service updates directly by email or text message. To register, visit killeentexas.gov/notifyme.
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About the City of Killeen
Founded in 1882, the City of Killeen combines a charming hometown feel with vibrant cultural experiences influenced by its military heritage and diverse community. With over 160,000 residents, the city is committed to providing municipal services and facilities that meet the essential health, safety, and welfare needs of its residents while also enhancing the overall quality of life. Discover what makes Killeen special at killeentexas.gov.