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If the container is damaged or stolen, the following policy applies:
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Do not fill your container above the rim such that the lid will not close. A closed lid helps prevent litter, odor, and spillage when the container is lifted for dumping. If the container is overloaded, an Overloaded Container Fee of $7.50 will be charged to your monthly bill. A tag will be tied to the handle, indicating this additional fee.
To request an exchange of a container or additional containers, call the Solid Waste Division at 254-501-7785. There is a one time administrative fee of $20.00 for an exchange to a larger size container. There is no administrative fee for an exchange to a smaller container. Additional containers of any size may be acquired by paying the monthly base fee for the size of additional container(s) requested.
Your monthly garbage fee is based on the size and number of containers issued to an address. Containers are assigned to an address by serial number. This serial number is hot stamped on the container. Containers must be free of garbage and cleaned before an exchange can be made.
Place typical household garbage in the container. Examples of what not to place in the container are:
In the interest of container cleanliness, we encourage you to use plastic bags for your garbage and to periodically clean out the container with water. Do not pack trash in your container too tightly or place objects of such length that could lodge against the sides of the container, thereby preventing or impeding the emptying of your container.
The container shall be placed at the curb not earlier than 8 p.m. prior to your collection day, but no later than 7 a.m. on your scheduled collection day. Remove your container from the curb and return to storage not later than 9 p.m. on your collection day. Do not leave your container at the curb. Containers observed to be on the street at time not allowed shall be removed by city employees and placed near the front edge of the residence or near the garage area. A fee of $10.00 will be charged for this service.
Excess garbage may be placed in plastic bags only (no boxes), and placed at curbside at least four feet from your container. The vehicle operator will reload the excess bags of garbage into the container for dumping. An Excess Garbage Fee will be assessed, up to a maximum of two reloads per collection day, and this fee is $7.50 per reload. Your monthly garbage account will be billed for the extra fees.
Use services as explained under "Special Collection Services." Take the waste materials to the Transfer Station and use your one free disposal per calendar month for up to 300 pounds.
The roll-out containers are the property of the City of Killeen and must not be painted, marked, abused, mutilated, altered, or modified in any way. Abuse and damage to a container by citizens shall result in an assessment equal to the replacement cost of the container and / or time and materials involved to repair such container. Examples of abuse include, but are not limited to: