A winter weather emergency began in Killeen February 11, 2021, and Mayor Jose Segarra issued a local disaster declaration for a winter weather emergency February 15, 2021. The City of Killeen has activated its Emergency Management Plan.

Disaster Assistance

Residents of Killeen and Bell County may be eligible for FEMA disaster assistance. Individual Assistance may be approved for damages related directly to the severe weather that began February 11, 2021. Go to for details and to apply today.

Disaster Reporting

The State of Texas is calling on Texans to report the damage they sustained related to the winter weather disaster that began February 11, 2021. Results will assist officials in assessing damages and provide opportunities for individual and city federal aid. An online survey is available now in English and in Spanish. Please go to to complete the survey as soon as possible.

Water Filling Stations

Special Events Center
3301 S. WS Young Drive

Killeen Community Center Ball Fields
2201 E. Veterans Memorial Boulevard

Latest Information

Updated as situation continues
  • The boil water order issued for all properties in Killeen February 17 has been lifted effective February 24 at 10 p.m. Normal usage may resume immediately.
  • Killeen in Stage 5 water restrictions lifted.
  • Call in private property leaks to 254-501-6320 or email
  • Utility payment questions? Email or call 254-501-7800.
  • Trash collection on normal schedule. Additional bagged trash may be placed curbside on regular collection day February 22 through 26 for pickup at no additional cost.
  • Road damage has occurred due to severe weather. Use caution when driving.
  • City offices open.
  1. 2-27-21 Boil Water Order Lifted for Oak Hill and Spring Branch

    Normal water usage may resume immediately. Read on...
  2. 2-25-21 Boil Water Notice Issued for Oak Hill and Spring Branch

    Water line break repair interrupts service. Read on...
  3. 2-24-21 Boil Water Order Lifted for All Killeen Properties

    Normal water usage may resume immediately. Read on...
  4. 2-24-21 Boil Water Order Lifted for Certain Killeen Schools

    All other properties must continue to boil water for consumption. Read on...
  5. 2-23-21 Statewide Damage Assessment Survey

    Citizen participation will improve accuracy and increase available aid. Read on...
  6. 2-23-21 Killeen Waiving Plumbing Permit Fees for Winter Storm Repairs

    Inspection process changes will reduce wait times. Read on...
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