Programs & Services

COVID-19 Utility & Rental Assistance


June 8, 2020
The City of Killeen is no longer accepting applications for the COVID-19 Financial Hardship Assistance program. 

Applications received and determined eligible were provided assistance, other applicants not assisted are being notified and referred to other community resources. 

If you have a Reference number from submitting an application and want to confirm your status – Please check your Killeen Water account and your Rental Landlord/Property Manager account prior to calling the office to request information.

8 de junio del 2020
La Ciudad de Killeen ya no esta aceptando solicitudes para el Programa de Asistencia con Dificultad Financiera por causa del COVID-19.   

Ya se les ha proporcionado asistencia a las solicitudes recibidas que se han determinado elegibles. A solicitantes no asistidos con este progama se les notificará y serán referidos a otros recursos comunitarios.  

Si tiene su número de referencia que se le proporciono a su solicitud y quiere confimar su estado – favor de revisar su cuenta de agua de la Ciudad de Killeen y comunicarse con su propietario antes de comunicarse con nuestra oficina.   

Applications for the City of Killeen COVID-19 Financial Hardship Assistance are due WEDNESDAY, MAY 13, 2020 by 5:00 pm.

Applications for Utility assistance only, Rental assistance only, or Utility & Rental assistance may be submitted by email until 5:00 pm, May 13, 2020.

Applications may be submitted in person through 5:00 pm, May 13, 2020 to:

Killeen Community Development
(in the Killeen Arts and Activities Center)
802 N 2nd Street,  Building E (between 2nd Street and 4th Street)
Killeen, TX 76541

We are located 1½ blocks south of Rancier Avenue- off of 4th Street in the Killeen Arts and Activities Center – you may in the lot off of 4th Street, follow the sidewalk toward the flag poles and between the 2 iron fenced playgrounds. The Community Development office is the first glass door on the right.


RENTAL ASSISTANCE MAY NOT BE PROVIDED TO HOUSEHOLDS CURRENTLY RECEIVING A FEDERAL HOUSING SUBSIDY OR LIVING IN FEDERALLY SUBSIDIZED HOUSING UNIT/COMPLEX OR ANY HOUSING THAT HAS A FEDERALLY INSURED MORTGAGE Including Assisted Housing Programs Administered by the U.S. Department of Housing and Urban Development (HUD), Office of Multifamily Housing Programs, Public Housing, Section 8 -Housing Choice Voucher Program, Multifamily Housing Properties Insured by the Federal Housing Administration (FHA), Multifamily Rental Units Receiving Project Based Rental Assistance, Rental Assistance Demonstration (RAD) Program, Single-Family Housing Mortgage insured by the Federal Housing Administration (FHA)

Consult your Landlord/Property Manager PRIOR to requesting Rental Assistance.

There is no obligation by the City of Killeen to fund a submitted application. All funding considerations are subject to the availability of funds and program regulatory and statutory guidance from the U.S. Department of Housing and Urban Development.

May 4, 2020 -  The Coronavirus Aid, Relief and Economic security Act (CARES Act) signed into Public Law (116-13) on March 27, 2020 made available $613,676.00 to the City of Killeen in supplemental CDBG-COVID (CDBG-CV) funding. This is the first allocation of this type of funding from the U.S. Department of Housing and Urban Development (HUD) associated with a National disaster; HUD is in the process of developing a formula to allocate a second round of CARES Act funding for the near future. Public Law 116-13 and HUD waivers allow the City to take immediate action in amending the FY2019 Annual Action Plan (Oct. 1, 2019 – Sep. 30, 2020) to directly incorporate programs and services for the protection, preparation, and response to reducing spread of the Coronavirus: COVID-19 in the Killeen community. The public law also uncapped the maximum percentage of CDBG funding allowed for use in public service programs to benefit individuals and families financially impacted by COVID-19, and to reprogram unused CDBG and HOME program funding for utility and rental assistance to benefit of low-income Killeen residents financially impacted by the COVID-19 pandemic.

On April 28, 2020 the Killeen City Council, under Ordinance 20-019, approved amendments to the 2017, 2018, and 2019 Annual Action Plans reprogramming $150,000 of FY2019 CDBG funding and $172,061.25. The City will immediately use these funds while waiting for access to the federal deposit in the City’s Treasury account and further guidance from HUD related to the CDBG-CV funds.

Through the CARES Act, the City of Killeen has made available limited, temporary assistance to low-income residents of Killeen who have a demonstrated financial hardship due to temporary or permanent loss of employment income due to effects of COVID-19 pandemic.

Financial assistance may be paid on behalf of qualified persons for:

  • City of Killeen Water Bills and/or
  • Rental assistance (assistance requires Rental Assistance Agreement and Addendum)

Program priorities will be applied to each household application received for Utility, Rental, or Utility & Rental assistance. 


Priority to receive Utility Assistance is as follows:

  • Graduating scale - first to persons of Extremely Low Income (0-30%) level of annual household income then graduating to highest income. Income is based on household size and area median income (AMI) as provided by HUD applicable for the Killeen area; then to,
  • Families with children under the age of 6 years; then to,
  • Households with disabled persons in the following priority:
  1. disabled children under age 12 years; then to,
  2. disabled children age 12-17 years; then to,
  3. disabled Adults age 18 years and over

Priority to receive Rental Assistance is as follows:

  • All Priorities as stated for Utility Assistance, then, to:
  • Households who are not in violation of their current lease agreement (e.g. - occupancy, pets); then to,
  • Households who do not owe back rent to the landlord/property manager; then to,

Tenants requesting Rental Assistance must agree to execute a City of Killeen Rental Assistance Contract detailing the Terms of Assistance, Tenant Protections (V.A.W.A.) Addendum, and Notice of Assistance Termination which includes requirements of acceptance by signature of the Landlord/Property Manager in control of the rental unit.