Police

About Us

The Killeen Police Department is a 335-member organization, with 265 members allotted sworn strength. We are responsible for all police functions in Killeen, Texas, a city of 156,261 population, covering approximately 55.235 square miles.

Mission Statement

The mission of the Killeen Department is to serve and protect in a manner that preserves the public’s trust. We accomplish this by tirelessly upholding the principles of justice, protecting the innocent, and holding those who violate the law accountable. The pillars of the 21st Century Policing Report serve as the foundation of our commitment to Community Policing. Together, we build trust, promote transparency, and create a safer, more inclusive community for everyone we serve.

Vision Statement

To be recognized as a model law enforcement agency, setting the standard for excellence in policing. We envision a community where trust between the police and the public is unwavering, and collaboration is the cornerstone of public safety.

Values

Values represent the cornerstone of our department. In partnership with the community, we pledge to:

  • Reduce Crime and the Fear of Crime in the Community: We are dedicated to reducing crime. Safety and security are fundamental to individual well-being and societal progress. Our commitment to crime reduction drives our actions and initiatives, aiming to create safer environments where all members of society can thrive.
  • Power of Transparency: We recognize that open and honest communication is essential for building trust, fostering accountability, and driving meaningful change. Our commitment to transparency guides our actions and interactions, ensuring we operate with integrity and respect for all stakeholders.
  • Accountability: We take responsibility for our actions and decisions, holding ourselves and others accountable for upholding our values and delivering on our commitments.
  • Provide Exceptional Customer Service: We strive to meet the expectations of our internal and external customers by providing courteous service and having mutual respect and compassion for all those with whom we interact.
  • Engage in Ethical Conduct: Ethical conduct by police is crucial for maintaining public trust, upholding the rule of law, and ensuring justice. Killeen Police Department employees must adhere to ethical standards guiding their behavior and community interactions.
  • Respect Human Rights: Employees must respect and protect the human rights of all individuals, even those suspected or convicted of crimes. This includes adhering to constitutional rights, such as the right to due process and protection from unreasonable searches and seizures.
  • Support Wellness Initiatives: The Killeen Police Department encourages all employees to maintain personal wellness by engaging in practices that support their spiritual, emotional, physical, and mental well-being.

Reporting a Crime

There are a number of ways to report a crime. If you have a life or death emergency, please call 911. If you wish to report any other type of crime you may call 254-501-8830. You may be able to file the report by phone. In some cases you may need to come to the police station or have an officer dispatched to your location.

It is very important to report a crime as soon as possible. This will improve the odds of solving your case. To make filing the report faster, please have all pertinent information regarding the crime available when you call. This will make it easier to assist you.

For matters relating to evidence you can contact the Killeen Police Department's Evidence Unit. Be sure to provide specific, concise detailed information in your request. 

Reporting Suspicious Activities

The Killeen Police Department welcomes and encourages citizen involvement. To make your neighborhoods a safe and pleasant place to live we need your help. If you have reason to believe that someone is involved in criminal activity please contact us. You may contact the Police Department at 254-501-8830.

To notify Killeen Police about suspicious activity, please email the Killeen Police Intelligence Unit.

Auto Theft Reporting

Please download and use the Unauthorized Use of Motor Vehicle Pamphlet (PDF) for any incident where your vehicle was taken or kept without your permission by a person that had prior authority to drive the vehicle. These persons include circumstances such as rental cars, friends, dating relationships or other circumstances that the person had or presumed to have had permission to drive the vehicle.

When to Call 911

If you need immediate police response to a problem, or the problem is in progress, please contact the Police Department by telephone. For issues that are not life and death please call 254-501-8830.

REPORTING A TRAFFIC CONCERN

Report a concern or problem about speeding or other traffic issues.  Email the Killeen Police Department Traffic Unit.  (email address is trafficproblem@killeentexas.gov)

Commission on Accreditation for Law Enforcement Agencies LogoCALEA Accredited

The Killeen Police Department is proud to hold advanced accreditation by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). CALEA is an international accrediting body that assesses an agency’s ability to meet or exceed professionally recognized criteria for excellence in police management and service delivery. The department was initially assessed in December 2009.

Click here to support continuous improvement, as well as foster the pursuit of professional excellence. 

Contact Us

If you need immediate police response to a problem, or the problem is in progress, please contact the Police Department by telephone. For emergencies please call 911. For issues that are not a matter of life and death please call 254-501-8800.

  • Districts and district lieutenant assignments (PDF).
  • Criminal Investigation Division Commander handles issues regarding the investigations of persons, property, juvenile, burglaries, warrants, narcotics and prostitution. Email the Criminal Investigation Division.
  • Internal Affairs Unit handles issues regarding complaint allegations involving police department employees. Email the Internal Affairs Unit.
  • Patrol Division Commander handles issues regarding uniformed patrol officers, communications office, the city jail and the Tactical Response Unit.
  • Public Affairs Unit handles issues regarding public affairs and media relations. Email the Public Affairs Unit.
  • Support Services Division Commander handles issues regarding employment, evidence processing, records and training. Email Support Services Division.
  • Open records requests, background investigations or general information requests, Email the Records Unit.
  • The Evidence Unit can be reached at 254-501-8918 Monday thru Friday 7:00 am to 5:00 P.M..  Appointments for evidence pick up is Tuesday thru Thursday 9 a.m. to 3:00 p.m.  Evidence pick up is by appointment only. Email the Evidence Unit

Bell County Crime Stoppers websiteBell County Crime Stoppers

You can report your tips online anonymously! You can also call the tips line at 254-526-8477.

Department of Justice video