Consumer Confidence Report

The City of Killeen purchases treated water from Bell County Water Control & Improvement District No. 1. The District draws the water from Lake Belton and processes it at the treatment plant by the lake. Water is transmitted to Killeen via pipeline and distributed to our customers. To view the most recent Drinking Water Quality Report, click on the link below. You must have Adobe Acrobat Reader to view the file.

2011 Annual Drinking Water Quality Report
(Consumer Confidence Report)

 Report Leaks - Sewer Blockages - Overflows

To report water leaks or sewer blockages and overflows, please call:

(254) 501-6500

alternate number: (254) 501-6319
 

 Suspicious activities in and around water pump stations, storage tanks and sewer facilities should be reported to the Killeen Police Department by calling 911.

 Who Works in the Water/Sewer Department?

The Water & Sewer Department is responsible for the operations and maintenance of the water and sewer utilities, water storage and transmission facilities and sanitary sewer collection facilities. About 50 employees perform such functions as repair of existing piping; valve exercising; fire hydrant repair; installation of water and sewer taps; preventive maintenance of sewer mains; TV camera inspection of sewer mains; inflow and infiltration reduction; maintenance and inspection of sewer lift stations; maintenance and inspection of water transmission mains, storage facilities and pump facilities.

I & I handles the inflow and infiltration of water into our sewer lines. With the use of the TV camera truck we scope our pipes and locate problem areas in the pipes where ground water and such gets into our lines causing potential problems.

BPAT & CSI handles backflow prevention and customer service inspections-viewing exact points of water usage and determining requirements, ensuring that the city complies with state laws and informing our customers of backflow prevention, maintain records for several years both software and hard copies as per state laws, each month we mail reminders to customers that their annual tests are due.

WATER handles the water mains, line locates, taps, flushing water mains and fire hydrants, water pressure checks, leaks, valves, hydrants, repairs, new installations and meter shop- meter installation and repair, disassembling, cleaning, repairing, replacing and testing of defective or worn water meters including residential, commercial and fire hydrant meters.

SEWER handles the sewer mains, line locates, taps, preventive maintenance, manhole overflows-stoppage and overflow cleanup, flushing sewer lines, leaks, repairs and new installations.

LIFT STATIONS handle the lift station facilities, maintain grounds, maintenance and repair of pumps that receive and pump the city’s sewage onto the wastewater treatment plant.

OPERATIONS handle the operation of the public water system with water pump station facilities, water sampling, maintenance and repair of pumps, motors and chlorinators, maintain grounds, water storage tanks and the SCADA computer system. SCADA is the acronym for Supervisory Control and Data Acquisition systems.

Texas Commission on Environmental Quality (TCEQ)

The Texas Commission on Environmental Quality (TCEQ) is the environmental agency for the state.