Before you dig a hole in your yard, call 811.
This free, 24-hour a day nationwide number gives you the ability to contact all utility service providers at one, easy to remember number.
When you call 811, all relevant utility companies are contacted within 48 hours and notified of your intent to dig. The utility company will dispatch someone to locate and mark underground utilities such as pipes, cables, electrical conduits, or communication lines in the area of proposed work. Having the utility providers mark the lines enables you to be sure where the lines are and avoid damaging them.
Utility companies will mark the approximate location of underground utilities with paint, flags, or survey stakes using a standard color code system that can be reviewed at Texas811.org. Utility customers should be aware that there may also be other unmarked lines below ground that are not owned by any utility company, such as a private irrigation line, a water meter connection, or a wastewater service tap.
Your call to 811 means that all appropriate “one call” centers will be notified, including services such as the Lone Star Notification Center and Texas 811, formerly known as DIG TESS. These call centers notify utility service providers that serve a specific address.
If you dig and damage a utility line, immediately call the appropriate utility company.
If you encounter a water, wastewater, or storm drain line, contact the City of Killeen’s automated contact number at (254) 501-6500.