If you do not know who to contact for your particular issue, please call the switchboard operator at (254) 501-7600
If you need to contact someone concerning your home address, such as questions about your utilities, trash pickup, or court issues, etc., please contact the respective department.
Thank you.
101 North College Street
Killeen, Texas 76541
(254) 501-7600
City Departments
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| Central Switchboard | (254) 501-7600 | |
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Animal Services Animal Services operates the city animal shelter at 3118 Commerce. |
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Aviation The Aviation Department operates the Killeen Fort Hood Regional Airport (GRK) as well as Skylark Field |
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| Building Inspections | buildingpermits@killeentexas.gov | (254) 501-7762 |
| Cemetery |
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City Attorney's Office The City Attorney's Office is the legal office for the City of Killeen government. The mission of this department is to provide quality legal services, advice, and representation to the City Council, City Manager, and the other city departments. |
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City Manager's Office The City Manager's office provides overall management throughout the city organization and staff. |
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Civic & Conference Center Provides state of the art civic, convention and exhibition facilities for the City of Killeen. The division also provides convention & visitor services. |
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Code Enforcement The Code Enforcement Division enforces city ordinances designed to reduce nuisances associated with the code violations, such as, but not limited to: care of premises, high weeds and grass, litter, trash and debris, junked vehicles, dangerous buildings and vehicle parking in residential areas. |
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Communications Department The Communications Department is responsible for internal communication, external communication including the government channel and website, and all media relations. |
hshine@killeentexas.gov | (254) 501-7755 |
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Community Development The Community Development Department is responsible for the administration of HUD formula grant programs. It oversees the civic and conference center, Killeen Arts & Activities Center, and public library divisions. |
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Community Services The Community Services Department oversees the Parks & Recreation, Golf and Volunteer Services divisions. |
bwilliams@killeentexas.gov | (254) 501-8861 |
| Drainage Utility |
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Emergency Management & Homeland Security The Emergency Management & Homeland Security Division's mission is to preserve life and property from the effects of major emergencies and disaster through mitigation, preparedness, response, and recovery measures. |
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Finance The Finance Department is responsible for the sound fiscal management of the city's monetary assets. |
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Fire The Killeen Fire Department provides fire protection to its citizens by means of eight strategically placed fire stations. |
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Fleet Services Fleet services maintains city vehicles and provides refueling. |
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Golf Course |
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Human Resources The Human Resource Department manages all employment related matters. |
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Information Technology The Department provides technology resources to city departments and divisions. |
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| Inspection Hotline |
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| Libraries | library@killeentexas.gov |
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• Main Library Circulation & Overdues: Reference & Test Proctoring: |
(254) 501-8991 |
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• Copper Mountain Branch Library Circulation & Overdues: Reference: |
(254) 501-7873 |
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Municipal Court The Municipal Court of Records conducts trials of misdemeanor offenses, with a Municipal Court Judge, Associate Municipal Court Judge and a Municipal Court of Records Clerk. |
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.Parks & Recreation The Parks & Recreation Division provides athletic and recreation services, the Family Recreation Center at Lions Park, parks and pools, the Bob Gilmore Senior Center and the Killeen City Cemetery. |
bwilliams@killeentexas.gov |
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Permits The Permits Division provides guidelines for building codes, issue city permits and provide reports on monthly permits issued. |
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Planning & Development Services The mission of the Planning Department is to direct the orderly growth of residential and commercial development within the city's development standards for new development and individual property owners. |
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| Police Department (KPD) |
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Public Works |
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(254) 501-7620 |
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Purchasing |
purchasing@killeentexas.gov |
(254) 501-7729 |
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Solid Waste The Solid Waste Division is responsible for all aspects of garbage collection and disposal. |
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Street Services The Street Services Division is responsible for the maintenance of the city's streets, sidewalks and drainage ways. |
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Traffic The Traffic Division is responsible for the maintenance of all traffic signals, school zone flashers, signs and crosswalks, traffic regulatory signs, and street name signs. |
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Utility Collections/Water Department The Utility Collections Division provides accurate monthly utility billing to the citizens of Killeen and provides customer service to citizens initiating, transferring or disconnecting services. The department also initiates the water and sewer tap process for new structures and collects payments for the taps. Meter services provided by the department include monthly reading, monitoring for suspected leaks, raising meter boxes and installing meters. |
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(254) 501-7801 |
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Volunteer Services The Killeen Volunteers, Inc. board is organized for charitable, educational, and scientific purposes benefiting and accomplishing a public purpose of the City of Killeen. The duties of the Killeen Volunteers, Inc. board is to mobilize people and resources to address community needs and enhance quality of life through volunteerism. |
rflores-achmad@killeentexas.gov |
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Water & Sewer |
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