Programs & Services

CARES ACT FUNDED PROGRAMS

KILLEEN EMERGENCY RENTAL & Mortgage ASSISTANCE PROGRAM (kILLEEN eRMA)

SEPTEMBER 14, 2021

Rent Assistance is available from the City of Killeen Community Development Block Grant -Coronavirus (CDBG-CV) funds for households financially impacted by COVID-19 with loss of income due to reduction of paid work hours, increased medical expenses incurred as a direct result of COVID-19, inability to work due to no child care, caring for a family member infected with COVID or contracting, and whose rent payment is in arrears (behind).

 

Qualifying applicants may receive up to six months rent assistance not to exceed $4,000; the rent assistance must bring your rental account current.

Additional qualifying factors include:

  • HAVE NOT PREVIOUSLY RECEIVED RENT ASSISTANCE from any Killeen Rent Assistance Program (ERMA/TERAP/Killeen COVID-19 Financial Hardship Assistance)
  • Killeen resident with a valid lease document for a unit located in the corporate city limits of Killeen.
  • Gross annual income from all sources for household members must be less than 80% of the area median income as established by HUD for 2021.

 

HUD INCOME LIMITS 2021 (EFF. APRIL 1, 2021)

Household SizeIncome 80%
1$36,250.00
2$41,400.00
3$46,600.00
4$51,750.00
5$55,900.00
6$60,050.00
7$64,200.00
8$68,350.00


To access the Killeen ERMA Rent Assistance please follow these instructions:

-Create Your Account in the Neighborly Portal - Click the link  https://portal.neighborlysoftware.com/KILLEENTX/Participant and create your account with your name, email, and a password with a minimum of 8 characters (upper/lower case; number; special character (@,#,$,%<&,*). WAIT TO RECEIVE AN EMAIL confirming your account - Then log back in to begin the application.

-You will need a photo ID for all persons over age 18 years

-You will need a complete copy of your current lease; if month to month, a copy of the original lease

Please No Screen Shots of Documents - CHECK OUT this link for instruction on how to use your cell phone to make a PDF of your documents! Click here of iPhone/iOS    Click here for Android devices.

 

The portal is available 24 hours per day. Completed applications will be processed in the order they are received complete.

 

Reasonable accommodations will be made for persons with disabilities and for persons wishing to apply but without internet access or otherwise unable to connect to the online portal.  To request a reasonable accommodation, for assistance connecting to the online portal or for persons with limited English proficiency, call  Cinda 254-501-7845/ Julius 254-616-3196 /Celeste 254-501-7843 (hablo español) to request an appointment with Community Development Staff.  Appointments are available Monday through Friday beginning at 9 am and the last appointment will be at 4 pm. Applicants must bring all required documentation to the scheduled appointment in order to complete the application within the 1 hour appointment time.

 

Applicants may continue to access the application portal until 5:00 PM, October 15, 2021.   If you have started and application and cannot regain access or need assistance in completing missing information, please do not hesitate to contact us.


Texas Emergency Rental Assistance and eviction diversion programs (TERAP/TEDP)

JUNE 23, 2021

Administered by the City of Killeen under contract with the Texas Department of Housing and Community Affairs (TDHCA).

 

The City of Killeen has received additional funding from the Texas Department of Housing and Community Affairs (TDHCA) to administer the Texas Emergency Rental Assistance and Eviction Diversion Program (TERAP/TEDP). The program provides rental assistance to income-eligible households impacted by COVID-19 to help them stay housed during the pandemic and help them recover economically from the impact of the pandemic. TERAP/TEDP can also provide rental assistance for tenants who have been sued for eviction (i.e. forcible detainer action filed against them), providing the landlord and tenant an alternative to eviction.

The program can pay up to six (6) months of an eligible household’s rent, including rental arrears, with at least one (1) month covering future rent (the current month is not considered as future rent) also part of the program requirements, the rent assistance provided must bring your rental account current. Eligible late fees are also an option provided the late fees are included in the lease document and cannot be greater than allowed under Texas Property Code § 92.019.   Tenant must be behind on rent to qualify for this program.

Tenant must be behind on rent to qualify for this program.

Applicants may continue to access the application portal until 5:00 PM, SEPTEMBER 30, 2021. 

If you have started and application and cannot regain access or need assistance in completing missing information, please do not hesitate to contact us.

 

To access this assistance please click this link https://portal.neighborlysoftware.com/KILLEENTX/Participant and create an account or log into an existing account then click on TERAP/TEDP Program and complete the application including uploading the necessary Photo ID(s) and documents.   You can click on either link here to learn how to make your documents into a PDF - photos and pictures of documents cannot be accessed to process your application.

CHECK OUT this link for instruction on how to use your cell phone to make a PDF of your documents!  Click here of iPhone/iOS    Click here for Android devices.

Eligibility is based on annual income and number of persons living in the rental unit as listed below.

Household SizeMax. Annual Income 80%
1$36,250.00
2$41,400.00
3$46,600.00
4$51,750.00
5$55,900.00
6$60,050.00
7$64,200.00
8$68,350.00

If you seek special accommodations, have trouble uploading documents, or are in need of application assistance, please contact the Community Development Office to schedule an appointment to come in for staff assistance.  

Please call Julius at 254- 616-3196  or Cinda at 254-501-7845 to schedule the appointment.